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Privacy Policy

XIDPRO

How XIDPRO collects, uses, and protects your information.

Effective date: 01 October 2025

1) Overview

At XIDPRO (https://www.xidpro.com) we respect your privacy. This Policy explains what data we collect when you use our website, software trial listings, downloads, and license/discount services, and how we use, share, and protect that data. By using XIDPRO, you agree to this Policy.

2) Information We Collect

  • Account & Contact Data — name, email address, password (hashed), and optional profile details when you register or contact us.
  • Transaction Data — billing details (processed by payment partners), order history, license keys we deliver, and redemption status.
  • Technical Data — IP address, device and browser type, operating system, referral URLs, pages visited, and timestamps.
  • Cookies & Similar Technologies — to remember preferences, keep you signed in, analyze site performance, and personalize content.
  • Support Content — messages you send to our support channels.

3) How We Use Information

  • Provide access to software trials, downloads, licenses, and discount offers.
  • Process orders and deliver digital products securely.
  • Maintain, secure, and improve our website and user experience.
  • Communicate updates, service notices, and optional marketing (you may unsubscribe at any time).
  • Prevent fraud, enforce our Terms, and comply with legal obligations.

4) Sharing & Disclosures

We do not sell your personal data. We share data only with trusted service providers who help us operate XIDPRO, such as:

  • Payment processors to handle transactions.
  • Cloud hosting, analytics, and email delivery providers.
  • Software vendors when needed to issue or validate licenses you request.
  • Authorities or legal counsel if required by law or to protect our rights and users.

5) Cookies

Cookies help us remember your preferences and understand how the site is used. You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

6) Data Retention

We retain personal data only as long as necessary for the purposes described above, to comply with legal requirements, or to resolve disputes. We then securely delete or anonymize it.

7) Security

We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure; we work continuously to enhance our safeguards.

8) Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. To exercise these rights, contact us at contact@xidpro.com.

You can opt out of marketing emails at any time via the unsubscribe link.

9) Children’s Privacy

Our services are not directed to children under 13 (or the age of digital consent in your region). We do not knowingly collect data from children. If you believe a child has provided us data, please contact us to remove it.

11) International Transfers

Your data may be processed in countries other than your own. Where required, we rely on appropriate safeguards to protect such transfers.

12) Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Effective date” above. Continued use of XIDPRO after changes means you accept the updated Policy.

13) Contact Us

If you have questions or requests about this Privacy Policy, contact us:

© XIDPRO. All rights reserved.